Existing Web Customers: Login to Specmo's Dealer portal to place and track exchange orders.
If your dealer already does business with Specmo, set up a new web user account here.
Search Spemco's inventory for replacement cluster appliques by make, year and model for various clusters.
800.545.7910 customerservice@specmo.com
Login Into My Account
Begin a new Exchange Order
Contact Us
Reset My Password
When replacement is not an option for our customers because of cost constraints or time, we are able to fully repair a radio or instrumentation to whatever degree the customer requests. All repairs are backed by a limited 12-month warranty.
Our highly trained technical staff can trouble-shoot even the most difficult issues. Our team works closely with the manufacturing engineers who developed the product and our extensive inventory of factory parts allows us to repair radios or instrumentation clusters quickly. We stock thousands of General Motors OEM radios and instrument clusters ready for same day shipment to any dealership. If, however, we don't have your unit in stock, Specmo can refurbish most defective units to like new condition using state-of-the-art diagnostic equipment to ensure electronics are refurbished properly and to factory specifications.
If you want to send your unit in to us for evaluation or repair, please call our Customer Service Department for instructions on how to package and send in your unit to us. Unit Ship-In Form - Repair & Return
Walk-In's and Ship-In's Are Welcome Unit Ship-In Form - Repair & Return
Our corporate headquarters in Madison Heights, Michigan can also service the general public for speedometer, cluster and radio parts, as well as speedometer and radio repairs. Either type of unit can be dropped off at our customer service department, or can be shipped in for repair or replacement. We do not do removals or installations at the corporate facility.
Some of the leading radio manufacturers, including Delphi, LG Electronics, Clarion, Denso-Ten and Continental to mention only a few, have entrusted their repair needs to Specmo.
We have the latest test and repair equipment to diagnose the radio problems to the most demanding levels of repair. Our technicians have years of experience and skill to troubleshoot to the component level. We know when to update many of today’s radios to the latest hardware and software versions.
At Specmo, we only use new OEM parts when we refurbish or repair radio products.
When a customer chooses to have their radio refurbished, they will receive back their unit looking and functioning like brand new. All radio problems will be professionally repaired and any worn cosmetics will be replaced. The radio will then have a Specmo 12 month warranty and the customer will have all the protection they would get with a newly purchased product. For example; if a radio is brought in to us to be refurbished and any new problems occur within 12 months, the customer can return the radio to Specmo for repair free of charge. Only shipping charges will be incurred.
Customers who would prefer to keep their repair bill as small as possible will request for us to only repair the initial problem with the radio.
AM/FM Radio repairs start at $99 plus parts.
AM/FM CD or Touchscreen (Non-Navigation Unit) repairs start at $120 plus parts.
Navigation radio repair pricing varies too broadly. Unit must be shipped in for an accurate estimate. Call our Customer Service Department for instructions on how to package and send in your unit to us.
Also, we will notify the customer when a newer software version is available and discuss their options. Nothing will ever be done to a radio without the customer’s full consent and expectations.
Specmo Enterprises can service your needs for the following GM-Family vehicle components:
We also service many non-GM electronic components. Call our toll-free customer service line at 1-800-545-7910 for product availability and repair pricing.
Read More
We stock GM infotainment units, ready for same day shipment to your dealership. If, however, we don't have your unit in stock, Specmo can refurbish most defective units to like new condition and all factory specifications will be met.
If you need assistance in ordering your infotainment unit (DVD player, flip screen, combination unit), you can call our National Toll Free Hotline at (800) 545-7910.
We stock thousands of parts for thousands of different clusters and radios. Call or email us for a part quote and availability. We typically will ship the same day or you are welcome to visit our Customer Service pick-up and drop-off location at our corporate office.
Both dealerships and the general public can ship their defective cluster to us for Repair & Return, or bring them to our customer service location in Madison Heights, Michigan for repair. We offer a 24-48 hour turn-around or we can repair the same day if requested on units brought in over-the-counter.
Specmo uses state-of-the-art equipment specifically designed for refurbishing by the supplier to load updated firmware and calibrate instrumentation clusters to factory specifications.
Many more vehicle makes are listed here
If you need a replacement applique for your instrument cluster, we have over a hundred varieties in stock and adding more each month. Designed and manufactured in-house to exacting standards. Call our customer service center with your make, model and year to see if we have what you need. Depending upon quantities needed, we will custom design an applique to fit your needs.
More Cluster Applique information
As an added service to our dealers, we also set odometers for the following vehicle manufacturer's instrumentation.(Customers should call prior to sending in the unit to insure we have the correct software for their cluster).
GM ● Ford ● Toyota ● Honda ● Volvo ● Bentley ● Kia ● Mazda● Mitsubishi ● Nissan ● Hyundai
__________________________________________________________________________________________________________________________________
Specmo can service almost all types of automotive instrumentation and audio components. Many more vehicle makes are listed here
NOTE: Customers should note that many newer vehicle electronic components will require dealer set-up and programming when being reinstalled into the vehicle. Not visiting a dealership for this service may lock up your unit and a new customer pay exchange unit might be required. You may call your local dealership or call Specmo and ask to speak to a Technician to verify if programming is needed.
General E-MAIL
LIVE CHAT
Visit us on FACEBOOK
