customer support v2

customer support v2


We’re Here to Help When You need It

As a service driven company our primary goal is to provide excellent customer service to our most important asset, our valued customers. With that goal in mind we carefully select the best and brightest people we can find and through intense and continuous training, mold them into the most knowledgeable and product savvy Customer Service professionals.

You will find these friendly and helpful service experts in our Call Centers, our Pickup and Delivery Departments, at our Service Counters as well as in all related internal operations at all our locations.

We provide a 'State of the Art' Customer Care Website at for the convenience and time savings of our OEM customers. We have placed special emphasis toward the OEM Dealership community. For retail customers, technical support is always accessible via our toll-free phone number, email, Live Chat or on-site at our Madison Heights, Michigan facility.

General Information

Sales, Customer Service & Support

(800) 545-7910

-   Live Chat   - 


Frequently Asked Questions


faq 2x pic blue

faq 2x pic blue


our company

our company



1200 East Avis Drive
Madison Heights, Michigan 48071  USA
(800) 545-7910 

Phone Order Hours:

Monday-Friday 8:00 a.m. - 6:00 p.m. EST

Walk-in Service Counter Hours:
8:00 a.m. - 5:00 p.m. EST





Accounts Receivable/Accounts Payable

(248) 307-2906


Customer Service

(248) 307-2570


Cluster Conversions FAX

(248) 307-2571


Human Resources

(248) 524-2933


Pick-Up and Delivery Route Info

(248) 583-2419



Toll Free Information

(800) 545-7910


General FAX

(800) 682-3799





From Metro Airport:

Take ramp onto I-94 E toward DETROIT - 17.8 mi

Take exit #216A onto I-75 N toward FLINT - 12.6 mi

Take exit #65A/14 MILE RD EAST - 0.3 mi

Turn Right on W 14 MILE RD - 1.0 mi

Turn Right on N AVIS DR - 0.4 mi

Bear Left on E AVIS DR

Specmo Enterprises will be on the Right