If a customer chooses to have their radio refurbished, they will receive back their radio looking and functioning like brand new. All radio problems will be professionally repaired and any worn cosmetics will be replaced. The radio will then have a Specmo 12 month warranty and the customer will have all the protection they would get with a newly purchased product. For example; if a radio is brought in to us to be refurbishd and any new problems occur with in 12 months, the customer can return the radio to Specmo for repair free of charge. Only shipping charges will be incurred.